Scope and Consent This Privacy Policy (the “Policy”) outlines the practices of contact-entrance.com regarding the collection, use, and protection of information provided by users (“You”, “Your”) when using the website contact-entrance.com(the “Site”, “We”, “Us”, “Our”). By creating an account, posting content, or utilizing any other services on the Site, You agree to Our collection, use, and disclosure of Your information as described in this Policy. If You do not agree to the use of Your information as outlined herein, please cease using the Site immediately. This Policy incorporates all defined terms and conditions from Our Terms of Use Agreement (the “Agreement”). Any terms not defined in this Policy shall have the meanings given in the Agreement.
The purpose of this Policy is to clarify Our privacy practices and to inform You about:
1. The types of personally identifiable information ("Personal Information") We collect from visitors to the Site.
2. How Personal Information is collected.
3. How We utilize Personal Information.
4. Under what circumstances We disclose Personal Information to third parties.
5. How You can access, update, or delete any Personal Information collected about You by Us.
6. The mechanisms We have implemented to safeguard Your Personal Information.
As We continually introduce new types of content and services to Our visitors, this Policy may be updated from time to time. However, We will handle all Personal Information collected in accordance with the Privacy Policy effective at the time of collection. Your ongoing use of the Site following the posting of any changes signifies Your acceptance and agreement to those changes.
The Information We Collect
At contact-entrance.com, we gather Personal Information through registration and review submission processes. Visitors must be at least 14 years old to file a complaint. During registration, we collect your full name and valid email address. When creating a new complaint, we may collect additional details, such as your full name, email address, mailing address, telephone number, gender, date of birth, and certain computer information (detailed below). We might also inquire about your experience with the company you're complaining about and your personal preferences on various topics.
Furthermore, when you visit our site, we automatically gather non-personally identifiable computer information ("Computer Information"). This includes details about your computer's operating system (e.g., Windows XP, Mac OS), your IP address, information about your web browser (e.g., Internet Explorer, Google Chrome), data collected through cookies (explained below), and information regarding your Internet service provider. This non-personally identifiable data may be shared with third parties to deliver more relevant services and/or advertisements. We record users' IP addresses for security and monitoring purposes.
How We Use the Information
We utilize the content provided by you, including your reviews, comments, review updates, and information related to emails or calls made to companies through our site (collectively referred to as "Complaint Information"), for various purposes such as tracking your complaints, enhancing communication with companies, conducting internal statistical analysis (including research and development), and more. This Complaint Information, including pictures and sign-in names, is displayed to facilitate user interaction and comments within the contact-entrance.com community. Additionally, we may at our discretion share public information contained in a complaint with third parties. We only share a user's email address or other Personal Information with such third parties (e.g., journalists, reporters, and media representatives) when expressly authorized by the user.
With your consent, we may disclose your information, including Personal Information, to companies participating in our Business Solutions Program. It's important to note that we do not sell Personal Information of our users.
We may disclose information about our visitors, including Personal Information such as email addresses and phone numbers, in response to requests from Third Party Neutrals (please refer to Our Legitimacy Verification Program Rules and Conditions), when legally obligated to do so by governmental authorities conducting investigations, to verify or enforce compliance with our site policies and applicable laws, or to protect against misuse or unauthorized use of the site. We may also disclose user information when we believe disclosure is necessary to limit our legal liability, protect or defend our rights or property, or safeguard the safety, rights, or property of our visitors or others.
Information provided during the review submission process for a company to contact you may be shared with verified representatives of that company.
For internal purposes, we may use visitors' Personal Information to facilitate entry into online contests or sweepstakes, subscribe to newsletters, or inform visitors of upcoming events and special announcements. Each email contains instructions on how to unsubscribe from the subscription list.
We may utilize information about visitors, such as age, gender, and interests, to improve aggregate reporting and tailor services to specific visitor requirements, as well as for market analysis purposes. This helps us provide visitors with the most relevant products and services and respond to inquiries effectively.
Communications sent through the site and resulting from your use of our services may be stored and monitored in any manner to improve service quality. If you prefer that we do not store or monitor your communications, please refrain from using the site and our services.
Additionally, we use visitors' Computer Information to track usage patterns, enhance site design, offer products and services, personalize visitor experiences, secure password-protected areas, and ensure compliance with our site's terms of use. In the event that Opinion Corp's stock and/or assets are transferred or sold to another entity, all or most of the information collected, including Personal Information, may be transferred to the acquiring entity.
Opt-Out Information
We value your privacy and are dedicated to giving you control over your personal information. This policy explains how you can manage your preferences regarding communications and data collection.
If you wish to stop receiving communications from us or opt out of any data collection practices, you can easily do so. We understand that your preferences may change, and we want to make it simple for you to update them.
Our website uses cookies to improve your browsing experience, personalize content, and analyze site traffic. While these cookies help us provide a better service, we respect your right to choose whether or not they are used. You have the option to decline the use of cookies for tracking purposes.
To opt out of cookie-based tracking, you can adjust your browser settings. Most browsers allow you to block or delete cookies, giving you control over which websites can store them on your device. Please note that blocking or deleting certain cookies may impact the functionality of some websites, including our own. For specific instructions on how to manage cookies, please refer to your browser's help documentation or settings menu. Each browser has its own way of managing cookies, so the exact steps may vary.
We are committed to transparency and want to ensure you understand how your information is used. By providing you with these opt-out options, we aim to give you control over your online experience and maintain your trust. If you have any further questions or concerns regarding our privacy practices, please do not hesitate to contact us. We are here to assist you and provide any necessary clarification.
Cookies
contact-entrance.com utilizes a software technology known as "cookies." Cookies are small text files placed by us and certain third parties in visitors' web browsers to store preferences. Cookies do not inherently disclose your email address or other Personal Information unless you choose to provide such information to us, for instance, by registering on our site. However, once you furnish Personal Information to the site, it may be associated with the data stored in the cookie.
We may also employ small pieces of code called "web beacons" or "clear gifs" to gather anonymous and aggregate advertising metrics, such as counting page views, promotion views, and responses to advertisements. These "web beacons" may deploy cookies in compliance with our cookie policy.
Third-party advertisers supporting our site may use technologies like cookies and web beacons to deliver ads. These technologies may transmit information to advertisers (e.g., Google through the Google AdSense program) including your IP address, ISP, browser type, and, occasionally, whether you have Flash installed. This data is often used for geotargeting (e.g., displaying real estate ads to users in New York) or displaying ads based on websites visited (e.g., showing real estate ads to users who frequent realty sites). Instructions for opting out of these ads can be found here.
You can adjust your browser settings to reject cookies from our site or any other website. Refer to your browser's "Help" section for guidance. However, please note that certain areas of our site require cookies or similar identifiers for access, and disabling these may limit your access to some content. We generally do not remove information that is publicly available on official government websites or regular websites.
Regarding phishing, which involves attempts to steal consumers' personal identifiable information and financial account credentials, we want to assure you that we never send emails requesting sensitive personal information, nicknames, or passwords. If you receive suspicious emails of this nature, please promptly forward them to our Privacy Administrator at [email protected] and delete the fraudulent email from your computer immediately.
For any inquiries about our privacy practices, please contact us via email or mail using the contact information provided below. If you believe that our site has inaccurately collected information or if you wish to dispute any details, please use the same contact information. To submit a data access request, please email us at [email protected].