Contact Tencent Customer Service

Tencent Phone Numbers and Emails

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Customer Service:

+8 523 148 5100

Hong Kong

+86 400 910 0100

Hotline of Tencent Meeting (ext. 5)

+6 032 287 2388

Malaysia

+662 833 3000

Thailand

+8 523 929 1666

WeChat Pay HK

+865 719 5017

WeChat Pay, Tenpay and LiCaiTong (Overseas, Hong Kong, Macao and Taiwan Regions of China)

+86 400 670 0700

Frequently Asked Questions

How Do I Contact a Live Person at Tencent

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You can contact a live person at Tencent by calling their customer service phone number or reaching out through their website.

How Do I Contact Tencent Customer Service by Chat

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How Do I Contact Tencent Help via Social Media?

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How Do I Contact Tencent Phone Number?

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What is the Tencent Support

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Contact Information

Tencent Website:

Tencent Help Center:

Corporate Office Address:

Tencent Holdings Ltd.

Tencent Binhai Building, No.33, Haitian Second Rd., Nanshan District

Shenzhen,

Guangdong

518054

China

Help in Social Networks:

FacebookInstagramTwitterLinkedinYoutube

Other Info (opening hours):

Additional Phone Number:

Customer Service (WeChat Pay,Tenpay and LiCaiTong (China's Mainland)): 95017

General Info (Supervision for Underaged Game Players): 95092666


Other Location:

Tencent International Service Europe B.V.

Buitenveldertselaan 5, 1082 VA

Amsterdam, Netherlands

About Tencent

Tencent is a Chinese multinational conglomerate founded in 1998, and is one of the largest technology companies in the world. It is known for its diverse range of products and services, including social media, gaming, entertainment, e-commerce, and artificial intelligence. Tencent is the parent company of WeChat, one of the most popular social networking and mobile payment apps in China. The company also owns Riot Games, the developer of the popular online game League of Legends. Tencent has a significant presence in the global gaming industry, with investments in various gaming companies around the world. Additionally, the company has made strides in artificial intelligence research and development, and is actively involved in cloud computing and other technology-related ventures.

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