Customer Service:
+8 522 861 0020
Lost Property
Customer Service:
+8 522 861 0020
Lost Property
You can contact a live person at MTR by calling their customer service hotline or visiting their customer service centers.
MTR Website:
MTR Help Center:
Corporate Office Address:
MTR Corporation Limited
Telford Plaza, Kowloon Bay
Kowloon,
Hong Kong
Hong Kong
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:30am - 6:00pm
Saturday: 8:30am - 1:00pm
The Mass Transit Railway (MTR) is a major public transportation system in Hong Kong, serving the city and its surrounding areas. It is known for its efficiency, reliability, and extensive network, making it a popular choice for locals and tourists alike. The MTR operates a comprehensive network of train lines, connecting key areas such as Hong Kong Island, Kowloon, and the New Territories. The system also includes light rail and bus services, providing seamless connections for commuters. With a strong emphasis on safety and cleanliness, the MTR has gained a reputation for being one of the best public transportation systems in the world. It plays a crucial role in reducing traffic congestion and improving air quality in Hong Kong.