Contact MTR Customer Service

MTR Phone Numbers and Emails

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Customer Service:

+8 522 861 0020

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Frequently Asked Questions

How Do I Contact a Live Person at MTR

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You can contact a live person at MTR by calling their customer service hotline or visiting their customer service centers.

How Do I Contact MTR Customer Service by Chat

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How Do I Contact MTR Help via Social Media?

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How Do I Contact MTR Phone Number?

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What is the MTR Support

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Contact Information

MTR Website:

MTR Help Center:

Corporate Office Address:

MTR Corporation Limited

Telford Plaza, Kowloon Bay

Kowloon,

Hong Kong

Hong Kong

Help in Social Networks:

FacebookInstagramLinkedinYoutube

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:30am - 6:00pm

Saturday: 8:30am - 1:00pm

About MTR

The Mass Transit Railway (MTR) is a major public transportation system in Hong Kong, serving the city and its surrounding areas. It is known for its efficiency, reliability, and extensive network, making it a popular choice for locals and tourists alike. The MTR operates a comprehensive network of train lines, connecting key areas such as Hong Kong Island, Kowloon, and the New Territories. The system also includes light rail and bus services, providing seamless connections for commuters. With a strong emphasis on safety and cleanliness, the MTR has gained a reputation for being one of the best public transportation systems in the world. It plays a crucial role in reducing traffic congestion and improving air quality in Hong Kong.

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