Contact EC21 Customer Service

EC21 Phone Numbers and Emails

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Customer Service:

+86 106 474 8140

For Chinese Customers(NORTH)

+86 105 724 0163

For Chinese Customers(NORTH)

+86 216 152 1684

For Chinese Customers(NORTH)

+865 516 277 6066

For Chinese Customers(SOUTH)

+493 099 404 0121

Germany

+8 496 665 5505

Vietnam

+8 226 000 4475

Frequently Asked Questions

How Do I Contact a Live Person at EC21

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You can contact a live person at EC21 by calling their customer service hotline or by using their online chat support.

How Do I Contact EC21 Customer Service by Chat

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How Do I Contact EC21 Help via Social Media?

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How Do I Contact EC21 Phone Number?

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What is the EC21 Support

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Contact Information

EC21 Website:

EC21 Help Center:

Corporate Office Address:

EC21

5F, 11F, Trade Tower, World Trade Center

Ganggam-gu,

Seoul

135-729

Republic of Korea

Help in Social Networks:

FacebookInstagramTwitterLinkedin

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 - 12:00 and 13:00 - 18:00(Seoul time)


Other Location:

Linienstraße 126,

10115 Berlin, Germany


No 38, Street 24A, Ward 10, District 6,

Ho Chi Minh City, Vietnam

Fax:

+8 (226) 000 6702

About EC21

EC21 is a global B2B marketplace connecting buyers with suppliers from all over the world. Founded in 1997, EC21 has become a leading platform for businesses to trade and grow their international presence. With over 2.5 million registered users and 7 million products listed, EC21 offers a wide range of categories including agriculture, electronics, and fashion. The platform provides various tools and services for businesses to effectively connect, communicate, and conduct transactions. EC21 also offers trade consulting, online advertising, and other services to help businesses expand their global reach. With a strong focus on facilitating international trade, EC21 aims to provide a seamless and efficient platform for businesses to connect and thrive in the global market.

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