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CRN, or Customer Relationship Management, is a system that businesses use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve customer relationships, drive sales growth, and enhance customer retention. CRN software allows companies to store customer and prospect contact information, accounts, leads, and sales opportunities in one central location, making it easier to access and analyze customer data. Additionally, CRN systems can help businesses track customer interactions, such as phone calls, emails, social media, and other channels, allowing for a more personalized and targeted approach to customer engagement. Ultimately, CRN is a powerful tool for businesses looking to build and maintain strong and lasting customer relationships.