Toll-Free Number:
(800) 542-3328
Contact CEFCU Customer Service
CEFCU Phone Numbers and Emails
Customer Service:
(800) 858-3400
Direct Lending
(800) 542-3328 ext 37030
Electronic Services
(800) 633-7077 ext 33409
IRA/HSA Department
(800) 542-3328 ext 33763
Lost or Stolen Credit Card
(800) 542-3328 ext 33424
Mortgages
(309) 633-3836
Trust and Investment Management
(800) 542-3328 ext 33770
TTY
Yahoo Emails:
Customer Service
Trust and Investment Management ([email protected])
General Info
Other ([email protected])
Legal
CCPA Inquiries ([email protected])
Report Fraud
Phishing/Suspicious Email ([email protected])
Frequently Asked Questions
How Do I Contact a Live Person at CEFCU
You can contact a live person at CEFCU by calling their customer service phone number or visiting a branch location.
How Do I Contact CEFCU Customer Service by Chat
How Do I Contact CEFCU Help via Social Media?
How Do I Contact CEFCU Phone Number?
What is the CEFCU Support
Contact Information
CEFCU Website:
CEFCU Help Center:
Corporate Office Address:
Citizens Equity First Credit Union
P.O. Box 1715
5401 W. Dirksen Parkway
Peoria,
Illinois
61656-1715
United States
Help in Social Networks:
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Other Info (opening hours):
Phone Hours (CT):
Monday - Thursday: 7:30am - 7:00pm
Friday: 7:30am - 8:00pm
Saturday: 9:00am - 4:00pm
Mailing Addresses:
(Includes Mortgage Payments)
P.O. Box 1805
Peoria, IL 61656-1805
Credit Card Payments
P.O. Box 1975
Peoria, IL 61656-1975
Compliance Department
P.O. Box 1715
Peoria, IL 61656-9989
About CEFCU
CEFCU, or Citizens Equity First Credit Union, is a member-owned, not-for-profit financial institution based in Peoria, Illinois. Established in 1937, CEFCU provides a wide range of financial products and services to its members, including savings and checking accounts, loans, credit cards, and investment options. With a strong commitment to customer service and community involvement, CEFCU has grown to serve over 300,000 members and has over $6 billion in assets. The credit union prides itself on offering competitive rates, convenient online and mobile banking options, and a personalized approach to meeting the financial needs of its members. CEFCU is dedicated to helping its members achieve their financial goals and improve their overall financial well-being.
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