Contact Alibaba Group Customer Service

Alibaba Group Phone Numbers and Emails

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Customer Service:

+8 522 215 5100

Hong Kong, China

+91 224 233 5233

India

+88 626 602 9888

Taiwan, China

Frequently Asked Questions

How Do I Contact a Live Person at Alibaba Group

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You can contact a live person at Alibaba Group by calling their customer service hotline or by using their online chat support.

How Do I Contact Alibaba Group Customer Service by Chat

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How Do I Contact Alibaba Group Help via Social Media?

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How Do I Contact Alibaba Group Phone Number?

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What is the Alibaba Group Support

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Contact Information

Alibaba Group Website:

Alibaba Group Help Center:

Corporate Office Address:

Alibaba (China) Co., Ltd.

969 West Wen Yi Rd., Yu Hang District

Hangzhou,

Zhejiang

311121

China

Help in Social Networks:

FacebookPinterestInstagramTwitterLinkedinYoutube

Other Info (opening hours):

Mailing Address:

Attention: Legal Department

c/o Alibaba Group Services Limited

26/F Tower One, Times Square

1 Matheson St., Causeway Bay

Hong Kong

Fax: +852 2215-5200


Additional Fax:

Hong Kong, Macao and Taiwan Regions of China and Overseas: +86 571-8376-8429


Other Locations:

699 Wang Shang Rd.

Binjiang District, Hangzhou 310052

Zhejiang Province, China

Fax: +86 571-8981-5505


Level 2, 411 Collins St.

Melbourne, VIC

VIC 3000 Australia


525 Almanor Ave., 4th Fl.

Sunnyvale, CA 94085

United States

Fax:

+86 571-8656-1717

About Alibaba Group

Alibaba Group is a Chinese multinational conglomerate specializing in e-commerce, retail, internet, and technology. Founded in 1999 by Jack Ma, Alibaba has grown to become one of the world's largest and most valuable companies. The company's core business includes its flagship e-commerce platform, Alibaba.com, which connects buyers and sellers from around the world. Additionally, Alibaba operates other popular e-commerce platforms such as Taobao and Tmall, as well as providing cloud computing services, digital payment solutions, and logistics services. In recent years, Alibaba has expanded its reach into areas such as artificial intelligence, entertainment, and healthcare. With its innovative and expansive business model, Alibaba has become a dominant force in the global e-commerce industry.

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