Customer Service:
+8 522 215 5100
Hong Kong, China
+91 224 233 5233
India
+88 626 602 9888
Taiwan, China
Customer Service:
+8 522 215 5100
Hong Kong, China
+91 224 233 5233
India
+88 626 602 9888
Taiwan, China
Yahoo Emails:
Investors/ Franchising
Other ([email protected])
You can contact a live person at Alibaba Group by calling their customer service hotline or by using their online chat support.
Alibaba Group Website:
Alibaba Group Help Center:
Corporate Office Address:
Alibaba (China) Co., Ltd.
969 West Wen Yi Rd., Yu Hang District
Hangzhou,
Zhejiang
311121
China
Other Info (opening hours):
Mailing Address:
Attention: Legal Department
c/o Alibaba Group Services Limited
26/F Tower One, Times Square
1 Matheson St., Causeway Bay
Hong Kong
Fax: +852 2215-5200
Additional Fax:
Hong Kong, Macao and Taiwan Regions of China and Overseas: +86 571-8376-8429
Other Locations:
699 Wang Shang Rd.
Binjiang District, Hangzhou 310052
Zhejiang Province, China
Fax: +86 571-8981-5505
Level 2, 411 Collins St.
Melbourne, VIC
VIC 3000 Australia
525 Almanor Ave., 4th Fl.
Sunnyvale, CA 94085
United States
Fax:
Alibaba Group is a Chinese multinational conglomerate specializing in e-commerce, retail, internet, and technology. Founded in 1999 by Jack Ma, Alibaba has grown to become one of the world's largest and most valuable companies. The company's core business includes its flagship e-commerce platform, Alibaba.com, which connects buyers and sellers from around the world. Additionally, Alibaba operates other popular e-commerce platforms such as Taobao and Tmall, as well as providing cloud computing services, digital payment solutions, and logistics services. In recent years, Alibaba has expanded its reach into areas such as artificial intelligence, entertainment, and healthcare. With its innovative and expansive business model, Alibaba has become a dominant force in the global e-commerce industry.