Contact Alibaba Customer Service

Alibaba Phone Numbers and Emails

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Customer Service:

+86 400 826 1688

China Gold Supplier Service

+8 522 215 5100

Hong Kong

+88 626 602 9888

Taipei City

Frequently Asked Questions

How Do I Contact a Live Person at Alibaba

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You can contact a live person at Alibaba by calling their customer service hotline or using the live chat feature.

How Do I Contact Alibaba Customer Service by Chat

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How Do I Contact Alibaba Help via Social Media?

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How Do I Contact Alibaba Phone Number?

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What is the Alibaba Support

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Contact Information

Alibaba Website:

Alibaba Help Center:

Corporate Office Address:

Alibaba (China) Co Ltd.

969 West Wen Yi Rd., Yu Hang District

Hangzhou,

Zhejiang

311121

China

Help in Social Networks:

FacebookPinterestInstagramTwitterLinkedinYoutube

Other Info (opening hours):

Other Locations:

US Office

525 Almanor Ave., 4th Fl.

Sunnyvale, CA 94085 United States


UK Office

8th Fl., Millbank Tower

21-24 Millbank

London SW1P 4QP United Kingdom


Hong Kong Office

26/F Tower One, Times Square

1 Matheson Street, Causeway Bay

Hong Kong, China


Taipei City Office

11/F, No. 188, Sec. 5

Nanjing E. Road, Songshan District

Taipei City 10571 Taiwan, China


Hangzhou (Binjiang District) Office

699 Wang Shang Rd.

Binjiang District

Hangzhou 310052

Zhejiang Province China


Additional Fax:

Headquarters (International): +86 571-8376-8429

Customer Service (Hong Kong): +852 2215-5200

Customer Service (Hangzhou Office): +86 571-8981-5505

Customer Service (Taipei City Office): +886 2-6600-8818

Fax:

+86 571-8656-1717

About Alibaba

Alibaba is a Chinese multinational technology company specializing in e-commerce, retail, internet, and technology. Founded in 1999 by Jack Ma, the company has grown to become one of the world's largest and most valuable companies, with a dominant presence in the e-commerce market. Alibaba's primary businesses include its online marketplace platforms, such as Alibaba.com, Taobao, and Tmall, which connect millions of buyers and sellers worldwide. The company also offers cloud computing services, digital entertainment, and payment solutions. With its innovative business model and technological advancements, Alibaba has revolutionized the way people shop and do business, making it a global leader in the digital economy.

Alibaba is ranked 150 out of 802 in Auctions and Marketplaces category

Area Served

Canada, Worldwide, Other, Asia, USA, UK, Europe, Australia

Payment Methods

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